TheRightWay provides consulting, training and implementation support to help businesses and supply chains turn compliance requirements into operational capability, competitive advantage and a foundation for sustainable development.
TheRightWay was founded to demonstrate that doing the right thing is both a responsibility and the foundation of lasting success.
Turning compliance pressure into business capability.
We provide consulting, training and implementation support that help businesses and supply chains translate compliance and responsible business requirements into operational capability, competitiveness and sustainable development.
Choose what is right over shortcuts, even when the right path is harder.
Turn solutions into systems, processes and everyday practices that work beyond the page.
Measure success by meaningful changes in capability, behavior and results, rather than appearances, scores or certificates on the wall.
Be transparent, consistent and reliable in every recommendation, commitment and deliverable.
Work alongside clients, colleagues and communities to build capability and develop sustainably together.
Reporting requests are becoming more frequent, sometimes monthly, while data remains scattered across emails, spreadsheets and the knowledge of a few individuals.
Alongside brand codes of conduct, companies are asked to provide data that supports applicable legal obligations relating to human rights, environmental and supply chain due diligence.
Quality and price are no longer enough. Markets also require traceability, environmental impact data and evidence of respect for human rights.
Local laws, multiple customer codes and international standards apply simultaneously. Without an integrated framework, work is duplicated and systems remain fragmented.
Companies need to identify materials, subcontractors and risks beyond their direct suppliers. A single issue can affect the entire supply chain.
When findings are addressed without resolving their root causes, the same issues often recur at the next assessment, sometimes in a different form.
Records may be complete, yet knowledge and day-to-day operations rest with one or two individuals. When they become overstretched or leave, the system is disrupted.
Teams must understand laws, standards and customer requirements, then translate them into consistent processes, data and action.
Urgent orders or sudden increases in production can lead to established procedures being bypassed unless business objectives and compliance are managed together.
HR, production, purchasing, health, safety and environment (HSE), and sustainability teams each hold part of the data. Without effective coordination, the same requirement can be interpreted in different ways.
Ten different pressures reveal the same gap: legal, customer and market requirements have yet to become the data, capabilities and everyday practices businesses need. TheRightWay helps close that gap.
All three services cover the seven areas of expertise on page 03. You can begin with any service and expand the scope as your needs evolve.
The problem is not yet clear, or a recent assessment has identified issues whose root causes remain unresolved.
We review applicable requirements clause by clause, identify root causes and design a system that fits your available resources.
A baseline assessment report identifying gaps against applicable requirements, their severity and priorities; a corrective and preventive action plan; standardized documentation; and practical implementation tools.
Identify the right causes before designing the right solutions.
Your team needs the skills to manage the system, or you want to build internal capability and reduce reliance on external support.
We develop capability for each role so your team can manage the system independently. Our catalog covers 96 topics in five categories, delivered in four formats.
Teams equipped to apply their learning at work, designated internal leads prepared to train colleagues, and reference materials and practical templates.
Capability that stays with your business after the course ends.
A corrective action plan is in place, but implementation resources are limited or deadlines are tight.
We work on site alongside your team until the system works in practice.
A system tested in operation, supporting records completed within the agreed scope, and preparation for the formal assessment.
Plans put into practice.
Foreign-invested and Vietnamese companies in export supply chains
Preparing for an upcoming assessment or addressing findings from a previous assessment.
Consulting followed by implementation support, with additional training once the system is operational.
Brands, buying agents, importers and multinational groups
Compliance management; regular performance monitoring, measurement and reporting; advice on corrective action and system improvement; and awareness and capacity-building programs.
A program across multiple factories, combining all three services within each cycle. See page 12.
Development organizations, NGOs, government agencies and industry associations
Building capacity across an industry or region, and designing and delivering development projects.
Implementation and training, supported by the development of specialist materials or handbooks.
Potential conflicts are assessed and clearly disclosed to the relevant parties before we accept an assignment.
Where a standard or contract prohibits combining roles, we decline the assignment or clearly separate the scope of work.
We do not provide consulting and then independently assess the same subject of an engagement within the same assessment cycle.
Agree on applicable requirements, objectives, scope, stakeholders and success criteria from the outset.
Gather evidence, conduct interviews and site visits, and compare current practices with applicable requirements to establish a baseline for future reviews.
Analyze the root causes of each gap and set priorities according to risk, impact and the resources required.
Develop policies, procedures, roles, tools and indicators suited to the company's operating context. Set out tasks, responsibilities and deadlines in a clear roadmap.
Work alongside your team to put the design into practice, guiding corrective and preventive action, documenting implementation and resolving obstacles.
Define the capabilities required for each role, then deliver training and assess participants' ability to apply their learning at work.
Monitor agreed indicators and assess system effectiveness. Feed any shortfalls into the next improvement cycle.
Complete the handover with documentation, tools, authority, review criteria and a regular review schedule.
We plan for handover from the start, identifying the people responsible, their authority, the tools they need and the review criteria. Your team is then equipped to maintain, update and improve the system independently.
Agree on the factory's requirements, scope, objectives and success criteria.
Define the supply chain scope, supplier groups and common program requirements.
Conduct a site assessment, gather evidence and establish a baseline.
Assess suppliers against consistent criteria to produce comparable data.
Identify the root causes of each gap and prioritize action.
Group suppliers by risk and identify whether root causes lie at factory or supply chain level.
Design a system and roadmap suited to the factory's operations and resources.
Develop shared core elements based on risk groups, then tailor them to each group.
Guide corrective and preventive action and the completion of supporting evidence on site.
Implement across supplier groups using a common toolkit and shared milestones.
Provide role-based training and guidance on applying it in daily work.
Deliver role-based training across factories and develop designated leads at each site.
Track indicators, assess effectiveness and adjust where results fall short.
Consolidate supply chain data, compare results and adjust the approach by risk group.
Hand over tools, responsibilities and review schedules so the factory can manage the system independently.
Hand over data and governance arrangements to the brand, with periodic reviews by TheRightWay.
Each factory's compliance score, findings by severity, and the proportion of factories classified as high risk.
On-time completion of corrective actions, recurrence of issues, movement between risk groups, and each factory's ability to manage its own systems.
Consolidated data for sourcing and sustainability teams, supported by individual supplier records.
96 training topics designed to help your team manage its own systems, rather than depend on external experts.
Every program is designed by Tran Xuan Quang (Lukas), drawing on 19 years of practical experience, applicable requirements and anonymized cases from real businesses.
Every course combines factory case studies, practical exercises and tools participants can use immediately after the program.
Labor, HR and payroll · Safety, health and the environment
SA8000 · amfori BSCI · SMETA · RBA · SLCP · CSDDD · Higg FEM · CTPAT · GSV · SCAN
Child labor · Grievance mechanisms · Living wages · Workplace discipline
Team management · Decision-making · 8D problem solving · Applied AI
Internal trainers · Internal auditors · Compensation and benefits (C&B) · Compliance managers
Participants who complete a program receive a uniquely numbered, publicly verifiable certificate. Course content, training hours and assessment results are retained in the company's training records.
TheRightWay has collaborated with international organizations, Vietnamese associations and specialist partners across a range of fields.
ILO · UNDP · UNICEF · Better Work Vietnam · GIZ · AHK Vietnam · Oxfam · Embassy of Denmark
VCCI · VASEP · VITAS · VEIA · CDI
SGS · Impactt · Fair Wear Foundation · Focusright · People Hive
“Compliance is not the destination. It is the starting point for a truly responsible business.”
Tran Xuan Quang (Lukas) helps businesses turn awareness into action, embed commitments in their systems and achieve lasting improvements in working conditions, operational performance and competitiveness.
He believes lasting change rests on integrity, responsibility and ethical conduct, and on equipping teams to take ownership of their systems.
His 19 years of experience span auditing, consulting, training and supply chain compliance management. His expertise covers corporate social responsibility, ESG, human rights and environmental due diligence, labor law, occupational safety and health, and capability development for employees and managers.
Before founding TheRightWay, he personally audited and advised more than 800 companies and factories across a range of sectors. He later oversaw compliance capacity development for more than 200 suppliers in seven Asian countries, covering social responsibility, supply chain security, food safety and quality management.
Depending on your objectives and the number of sites, an engagement can begin with a short assessment or develop into a longer-term program.
For businesses that need to understand where problems lie, why they occur and which to address first. Deliverables include a baseline report, priorities and a corrective action plan suited to available resources.
For businesses that need support from baseline assessment through corrective action, training, trial operation and preparation for a formal assessment.
For brands or groups managing multiple suppliers through consistent criteria, data and review cycles.
The final duration is confirmed after the initial assessment. Fees reflect the agreed scope, scale and deliverables.
This conversation focuses on your business context, objectives and current challenges, rather than a presentation of our services.
In 45 minutes, we work with you to clarify the issues, the level of support needed and an appropriate scope, then determine whether TheRightWay is the right fit.
If there is a good fit, we will send a proposal within five business days, setting out the scope, deliverables, timeline and fees. If not, we will explain why and suggest a more suitable approach.
Duration, level and case examples are tailored to each company's context. The following four pages present The complete across five categories, A1–A5.
Each topic is structured around either understanding and compliance or in-depth application and implementation of the relevant standard, program or regulation.
This category covers HR, payroll, safety and internal processes that companies need to manage independently after handover.
HR, payroll, safety and internal processes that the company can manage independently, corresponding to area 07 on page 03. Businesses typically turn to these topics after an assessment, when they want to take ownership of their systems and reduce dependence on external experts.
These principles protect the integrity of every project and the lasting value it creates for clients. We are prepared to say no to the wrong approach and work with clients to build businesses that do right and last.